User experience designer Richard Anderson spoke at CreativeMornings/SanFrancisco about the patient experience and its urgent need for transformation. Richard shares his perspective on the broken health system, proposing that designers may have a large role in creating a better future for health.
Many thanks to Typekit for hosting at the Adobe Design District office, to Caleb Sexton (@calebsexton) for shooting and editing the video, and also to Jason Permenter for taking photos of the event (@jasonpermenter).
